hyperNET POLICE

Working closely with clients, HyperNet Inc. developed a comprehensive, secure, stand-alone program for the police sector that provides a full range of services including:

Grievance Management – tracks all types of grievances

appropriate for all types of grievances – single, group and policy
storage of witness statements
includes hearing details
storage of all communications and history of events
date reminder capability

Police Service Act Complaints Management – tracks the lifecycle of a complaint

collect and track complaints by type and classification
include description of complaints
collect particulars of complaints
track legal references and details
date reminder capability

Membership – facilitates all membership communications

easily imported membership data, easy add and edit features
add and maintain detailed profiles of members
searchable archive for communications – phone, written and e-mail
date reminder capabilities

On-line Voting Tools – provides access to real time results

confidential on-line voting including ratification
supports voting rules as required
tracks vote results for download report

On-line Surveys – collects valuable opinions and information efficiently

cost-effective and easy to use
multiple answer styles
customized survey options
customized report options
quick return via secure e-mail

Document Management and Governance – provides quick access to reference documents

individual terms of the collective agreements
minutes of meetings
membership communications
external communications
memos and notes

General Inquires – organizes and tracks all membership communications

collect, group and track inquiries and responses
search for similar inquiries and responses
date reminder capability

Administrative – intuitive, easy to use interface

fully editable screen text and dropdown
document management
e-mail blasts for groups defined by the administrators
customized reports
group communication tools